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Frequently Asked Questions

How do I create my first contract in AccordFlow?
To create your first contract, click the "New Contract" button in your dashboard. You can start from a template, upload an existing document, or create from scratch. Our guided setup will walk you through the process step by step.
How do I invite team members to AccordFlow?
Go to Settings > Team Members and click "Invite Members". Enter their email addresses and select their role (Admin, Editor, or Viewer). They'll receive an invitation email to join your workspace.
What browsers are supported by AccordFlow?
AccordFlow works best on Chrome, Firefox, Safari, and Edge (latest versions). We recommend using Chrome for the best experience with our real-time collaboration features.
How do I track changes and versions in my contracts?
AccordFlow automatically tracks all changes with full version history. View the version history panel on the right side of any contract to see who made changes and when. You can restore previous versions or compare different versions side by side.
Can external parties edit contracts without creating an account?
Yes! AccordFlow's zero-login feature allows external parties to review and edit contracts through a secure link without creating an account. They can make comments and suggested changes that you can approve or reject.
How do I set up approval workflows?
Go to Settings > Workflows to create custom approval processes. Define who needs to approve contracts based on value, type, or other criteria. You can set up parallel or sequential approvals and automatic routing.
How do I connect AccordFlow to Salesforce?
Install the AccordFlow app from the Salesforce AppExchange, then go to Settings > Integrations in AccordFlow. Click "Connect Salesforce" and authorize the connection. You'll then be able to generate contracts directly from Salesforce opportunities.
Does AccordFlow integrate with DocuSign?
Yes! AccordFlow integrates with DocuSign, Adobe Sign, and has built-in e-signature capabilities. Go to Settings > Integrations to connect your preferred e-signature provider.
Can I change my plan at any time?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately for upgrades, or at the end of your current billing cycle for downgrades. Contact support for help with plan changes.
Do you offer annual billing discounts?
Yes! Annual plans offer up to 20% savings compared to monthly billing. Switch to annual billing in your account settings or contact sales for enterprise pricing options.
Is my data secure in AccordFlow?
Absolutely. We use enterprise-grade security including AES-256 encryption, SOC 2 compliance, and regular security audits. Your data is encrypted both in transit and at rest. See our Security page for full details.
Can I control who has access to my contracts?
Yes, AccordFlow provides granular access controls. Set permissions at the user, team, or contract level. You can control who can view, edit, comment, or approve contracts, and track all access in detailed audit logs.

Additional Resources

More ways to learn and get help

📖 User Guide

Comprehensive documentation covering all AccordFlow features

🎥 Video Tutorials

Step-by-step video guides for common tasks

🏆 Best Practices

Learn how top teams use AccordFlow effectively

⚙️ API Documentation

Developer resources for building integrations

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